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Sprint Sprints From Customers ??/??/07 ?

#16 Deepsycher

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Posted 18 July 2007 - 04:31 PM

At this rate the l will replace the r with an er

#17 Bond

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Posted 18 July 2007 - 05:04 PM

I'm sorry, but... what?

You only live twice:
Once when you're born
And once when you look death in the face.

--Ian Fleming

#18 Deepsycher

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Posted 18 July 2007 - 05:05 PM

Just a trivial joke.

At this rate they will reduce to Splinter(s)

r

Sprinters the name!

Splinters the game!

This post has been edited by Deepsycher: 18 July 2007 - 05:08 PM

#19 Bond

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Posted 18 July 2007 - 05:11 PM

Oh. I'm sorry, you went way over my head with that one.

You only live twice:
Once when you're born
And once when you look death in the face.

--Ian Fleming

#20 Deepsycher

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Posted 18 July 2007 - 05:58 PM

Sorry I made a mistake:

Sprintings the name.

Splintings the game.

#21 Bond

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Posted 18 July 2007 - 05:59 PM

That's all right; I've never heard of it. Goodness, I was a born fool.

You only live twice:
Once when you're born
And once when you look death in the face.

--Ian Fleming

#22 Emu

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Posted 18 July 2007 - 06:37 PM

QUOTE (reiner @ Jul 18 2007, 01:43 AM) <{POST_SNAPBACK}>

I will relate to you what I did to Barend.

hehe, I parsed that wrong the first time.

anyway, this is an interesting challenge to "the customer is always right." perhaps this will make people think twice before calling up with stupid complaints. on the other hand, if these customers really did have that many valid complaints, then it sucks for them. except for that Sprint did the a favor by making them switch to a different carrier.

I'm wondering how analogies can be made to other types of business. I guess it's like if you own a store, you can throw people out if you want. but if you do that too much, you'll get a reputation as a cantankerous store owner and no one will go there. but if you are reasonable about it, then customers will know they can go to your store and get good service without having to wait for other customers to finish making absurd requests. *shrug*

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#23 Bond

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Posted 18 July 2007 - 06:40 PM

Well, it's horrible publicity for Sprint, then.

You only live twice:
Once when you're born
And once when you look death in the face.

--Ian Fleming

#24 Deepsycher

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Posted 18 July 2007 - 06:57 PM

I remember something funny that I read.

A man called a helpdesk to seek advice because "his computer wasn't working" or something like it wouldn't turn on.

The person over the helpdesk asked him to check all the connections.
At the end the customer said that there was a power cut when the helpdesk person asked him why he couldn't see or get a light on.

The helpdesk person told him to pack up his computer complete in it's original packaging and take it back to the shop.

"What shall I tell them?"
"You are too stupid to own a computer."

The helpdesk person got put out of the job for that.

This post has been edited by Deepsycher: 18 July 2007 - 07:01 PM

#25 Bond

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Posted 18 July 2007 - 07:15 PM

Oh, man. If that's true, I'd hate to be the helpdesk guy.

You only live twice:
Once when you're born
And once when you look death in the face.

--Ian Fleming

#26 Deepsycher

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Posted 18 July 2007 - 07:26 PM

I would hate to be customer of being that ignorant except I wouldn't know it. Maybe I can't blame that customer because it might have not been his fault in knowing so little. Therefore "The customer is always right" in trying to keep the customer happy with maybe little or conflicting knowledge.

This post has been edited by Deepsycher: 18 July 2007 - 07:26 PM