[Chefelf]

Southern drawls don't compute
Monday, November 17, 2003 Posted: 11:48 AM EST (1648 GMT)

SHREVEPORT, Louisiana (AP) -- Southern drawls have thwarted voice recognition equipment used by the Shreveport Police Department to route non-emergency calls.

A switchover to a lower-tech, touch-tone system -- in which callers hear a voice recording they can respond to by pressing a different number for each division -- is scheduled for Monday, said spokeswoman Kacee Hargrave.

The voice-recognition system asked people to name the person or department they wanted. More often than not, the system just didn't understand, and they wound up at the wrong place, said Capt. John Dunn, who oversees police communications.

"In Louisiana, we have a problem with Southern drawl and what I call lazy mouth. Because of that, the system often doesn't recognize what [callers] say," he said.

http://www.cnn.com/2...e.ap/index.html

"Y'all come back now, y'hear. I said, Ya'll come back now, y'hear!"

[Reader]

Not quite the crux of the topic, but i hate those bloody voice recogintion systems. I find it highly offensive.

[srmoore]

Now transfering chefelf to the department of someone stole my my car, my wife beat me and my dog ranaway complaints.

[Bananer]

Well, really, that's what they get for having wierd accents. That's what I say.

[Supes]

To borrow from the Beach Boys,

"And the Southern girls with the way they talk
They knock me out when I'm down there."

Perhaps this isthe problem with the machine. It just can't cope. I know it gets me everytime I hear it.